Effective Date: 27.08.24
TheTrueMetrix.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thetruemetrix.com and use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly when you:
- Create an account on our Site
- Place an order for TRUE METRIX products
- Subscribe to our newsletter
- Contact us for support or inquiries
Personal information may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our Site
- Referring website
2. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Improving our Site and services
- Sending promotional materials and updates, if you have opted-in to receive them
- Analyzing usage patterns to enhance user experience
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, or delivering products.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption technologies and secure servers to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience and analyze Site usage. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our Site.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our Site may not function properly if cookies are disabled.
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Choices
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us.
- Opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails.
- Request the restriction or limitation of certain processing of your personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TheTrueMetrix.com
Email: [email protected]